1. Introduction

RenovaMaya LLC (“RenovaMaya,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you visit https://renovamaya.com/, request an estimate, contact us, or communicate with us.

By using our website, you acknowledge the practices described in this Privacy Policy.

2. Information We Collect

We may collect information that you voluntarily provide, including:

• Full name
• Email address
• Telephone or mobile number
• Project type
• Property or project information
• Appointment and estimate information
• Messages, questions, photographs, or other information you provide

We may also collect certain information automatically when you use our website, including:

• IP address
• Browser and device information
• Pages visited and time spent on the website
• Referral source
• Cookie and analytics information

3. How We Use Your Information

We may use your information to:

• Respond to questions and remodeling inquiries
• Prepare and coordinate estimates and consultations
• Schedule and confirm appointments
• Provide project updates and customer support
• Send SMS messages when you have expressly opted in
• Send occasional remodeling offers when you have consented
• Operate, maintain, and improve our website and services
• Measure website performance and marketing effectiveness
• Prevent fraud, abuse, security incidents, or unlawful activity
• Comply with applicable legal and regulatory obligations

4. SMS Messaging and Consent

SMS consent is collected through a separate, optional, and unchecked checkbox on our website form. You may submit the form and request our services without agreeing to receive text messages. Consent to receive SMS messages is not a condition of purchasing any product or service.

If you opt in, RenovaMaya LLC may send messages concerning project inquiries, estimates, appointment confirmations and reminders, project updates, customer support, and occasional promotional offers related to remodeling services.

Message frequency varies. Message and data rates may apply. Reply STOP at any time to unsubscribe or HELP for assistance.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. SMS opt-in data and consent will not be sold, rented, or shared with third parties.

Information may be provided only to service providers that help us deliver text messages, such as telecommunications carriers and messaging platform providers. These providers may use the information only to provide messaging services on our behalf.

5. Cookies and Tracking Technologies

RenovaMaya LLC uses cookies, pixels, analytics tools, and similar technologies to operate our website, remember preferences, understand how visitors use the website, improve performance, and measure our marketing efforts.

Some third-party service providers may place cookies on your device for analytics or advertising purposes. You can control or disable cookies through your browser settings. Disabling cookies may cause some website features to function improperly.

6. How We Share Information

We do not sell or rent your personal information.

We may disclose limited information:

• To service providers that operate our website, forms, communications, analytics, scheduling, or customer-management systems
• When required by law, court order, or governmental authority
• To protect the safety, rights, property, or security of RenovaMaya LLC, our customers, or others
• In connection with a merger, acquisition, sale, or transfer of the business, subject to applicable privacy obligations

SMS opt-in information and consent are excluded from sharing for third-party marketing or promotional purposes.

7. Data Security

We use reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. However, no online transmission or storage system can be guaranteed to be completely secure.

8. Data Retention

We retain personal information only for as long as reasonably necessary to respond to inquiries, provide services, maintain business records, resolve disputes, enforce agreements, and comply with legal obligations.

9. Your Choices and Rights

You may contact us to request that we:

• Provide access to certain personal information we maintain
• Correct inaccurate or outdated information
• Delete information when legally permitted
• Stop promotional communications

To stop SMS messages, reply STOP. To request assistance, reply HELP or call (401) 666-8339.

10. Third-Party Links

Our website may contain links to third-party websites or services. RenovaMaya LLC is not responsible for the privacy practices or content of those third parties. Review their privacy policies before providing personal information.

11. Children’s Privacy

Our website and services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we learn that such information has been collected, we will take reasonable steps to delete it.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date. Continued use of the website after an update constitutes acknowledgment of the revised policy.

13. Contact Us

If you have questions, requests, or concerns about this Privacy Policy, contact: