Privacy Policy
Last updated: August 2026
RenovaMaya LLC ("RenovaMaya," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect through renovamaya.com and our other communication channels, how we use it, and your choices regarding that information.
1. Who We Are
RenovaMaya LLC is a home remodeling company based in Rhode Island, serving homeowners in our local service area. You can reach us at [email protected].
2. Information We Collect
When you submit a form on our website, request a quote through a third-party platform (such as Thumbtack), or otherwise contact us, we may collect:
- Your name, phone number, and email address
- Your property address and project details
- Photos or descriptions of your remodeling project
- Any other information you choose to share with us
3. How We Use Your Information
We use the information you provide to:
- Respond to your inquiry and follow up about your project
- Schedule and confirm in-home estimate appointments
- Prepare project estimates and communicate with you about your project
- Improve our services and customer communication
4. SMS / Text Messaging
If you provide your phone number and consent to receive text messages, RenovaMaya may send you SMS messages related to your inquiry or project, including scheduling, follow-up questions, and occasional updates.
- Message frequency may vary.
- Message and data rates may apply.
- Reply HELP for help, or STOP at any time to opt out of text messages.
- No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors and third parties excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties, except as required by law, to provide the services you requested, or with our SMS platform provider solely to deliver the messages.
5. How We Share Information
We do not sell your personal information. We may share information with service providers who help us operate our business — such as our customer relationship management (CRM) platform, scheduling software, and SMS/email delivery providers — solely to provide our services to you. These providers are bound to keep your information confidential and use it only for the purpose of assisting us.
6. Data Retention & Security
We retain your information for as long as needed to provide our services and maintain business records, and we use reasonable administrative and technical safeguards to protect it.
7. Your Choices
You may opt out of text messages at any time by replying STOP, or request that we delete your information by contacting us at [email protected].
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
9. Contact Us
RenovaMaya LLC
Providence, Rhode Island
Email: [email protected]